 Do
You Need Assistance?
From USA & Canada:
1 800 303 1554
From Mexico: 01 800 111 1928
International: 00 52 998 287 3627
Schedule: Mo-Fr 7:00 a.m. to 10:00 p.m.
CST / Sa-Su 8:00 a.m. to 9:00 p.m.
Be sure to mention
Promotion Code:
"mhs"
Mexico Hotel
Source, based in the U.S. with offices in Cancun,
Mexico, offers you secure online reservations
at discounted rates for hotels, tours, car rentals,
air & hotel packages, and airport transfers
in all of Mexico. Our web site
also offers travelers comprehensive travel guides
to Cancun and surrounding areas, as well as
maps, 360 Virtual Tours, Travel Tips and more.
We have partnered
with E-Travelsolutions to handle our secure
online reservations and ground services, a local
reservations service that serves more than 120,000
tourists a year.
For general inquiries or technical issues
please contact our webmaster at:
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| RESERVATION
POLICIES: Rates listed are exclusively
valid for the inquiry date. They are subject
to change and will only be honored as shown
on the website if the service requested is confirmed
by means of charge to your credit card and you
receive a confirmation number.
Upon making a reservation it becomes necessary
for you to give your authorization, written
and/or verbal, to run the corresponding charge
on your credit card and by this you declare
to have full knowledge of our Reservation and
Payment Policies, Disclaimer and Cancellation
Policies. All reservations are subject to availability
existing at the moment of your request. No confirmation
can be issued until full payment for the requested
service has been made. In some cases (which
are duly marked for you to easily identify them
before filling out contact information and credit
card number fields) it will be necessary to
check availability directly with the service
operator before a confirmation can be issued
to you. Please note that this verification and
confirmation process may take up to, and never
more than, 24 hours.
In order to avoid inconveniences, please
make a printout of your reservation voucher
and have it ready for check-in to the reserved
service. Should a change to a confirmed reservation
be needed, please contact your assigned Travel
Consultant and have your reservation and/or
confirmation number handy. We strongly suggest
reading the CANCELLATION POLICIES section hereinafter.
Any changes are subject to availability and
rate adjustments when necessary. Our CANCELLATION
POLICIES are applicable at all times without
exception.
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CANCELLATION
POLICIES: All cancellation requests
must be addressed in writing to the assigned
Travel Consultant with the reservation number
as the basis reference.
In the case of hotel
accommodations:
At the moment of reserving, specific cancellation
policies by the hotel to which you are requesting
will automatically be displayed for your information.
The following are general cancellation policies
which are applicable for most of our listed
hotels.
- Cancellation requests made 15 (fifteen) or
more days prior to confirmed arrival date are
subject to a penalization of 10% on the total
paid for the reservation.
- Cancellation requests made no more than 14
(fourteen) days and no less than 3 (three) days
prior to the confirmed arrival date are subject
to a penalization equal to the price of 2 (two)
nights.
- Cancellation requests within 2 (two) days
to the confirmed arrival date or a “no-show”
are 100% non refundable. No refunds will be
granted either for unused portions of the reservation
due to an early departure.
- Different cancellation policies for reservations
made for Christmas, New Year and Easter may
apply. Please contact one of our Travel Consultants
for further details.
In case of tour
and/or ground transportation reservations:
At the moment of reserving, specific cancellation
policies by the tour and transportation to which
you are reserving will automatically be displayed
for your information. The following are general
cancellation policies which are applicable for
most of our listed tours and transportation
services:
- Cancellation requests made 3 (three) or more
days prior to the confirmed service date are
subject to a 10% penalization on the total amount
paid for the reservation.
- Cancellation requests within 2 (two) days
to the confirmed service date or a “no-show”
are 100% non refundable.
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PAYMENT POLICIES:
The amount corresponding to your reservation
will be immediately charged to your credit card,
provided it has a confirmed reservation status.
Please bear in mind that your credit card billing
statement will show "E-TRAVEL RESERVATION CENTER"
as the company responsible for the charge, except
for some reservations including flights where
you might have two charges, one for the airfare
amount and another for the remaining amount
of all other services such as your hotel, airport
shuttle or activity reservation, taxes, fees,
and other. These charges may appear as “E-TRAVEL
RESERVATION CENTER” and the corresponding “AIRLINE
COMPANY NAME”.
VISA, MASTERCARD PAYPAL and AMERICAN EXPRESS
are welcome. We will be glad to accept your
wire transfer as an alternative form of payment.
Please contact one of our Travel Consultants
for further details.
The currency in which service rates are quoted
on the website may be other than Mexican pesos
or US dollars, in which case the specific currency
will be readily specified for your easy identification.
Mexican pesos rates will always be charged in
Mexican pesos. For any other currency, however,
the amount to charge will be first converted
into US Dollars and the exchange rate prevailing
on the transaction date will be applied. This
movement may cause a variation of up to 3% above
the international fluctuation index for currency
exchange and such difference will show on your
billing statement. www.MexicoHotelSource.com
cannot be held responsible for this variation
and upon accepting the PAYMENT POLICIES you
acknowledge to have been informed of the exchange
rate fluctuation and declare your agreement
to the corresponding charge being made into
US Dollars.
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SECURITY |
| This site use Verisign Certificate SSL 3.0
to protect the data you send from your browser
to our site and database. The data recorded
in our database is also written using an encryption
security system. Normal operation of the site
does not enable security for all pages due the
secure pages encryption slows down the speed.
The security is only enabled when you start
a transaction that involves vital data that
goes to the database, like when you make or
modify a reservation. |
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| PRIVACY
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Reservations are handled by the secure,
encrypted reservation systems of Viajes
Beda S.A. de C.V., which has created
this privacy statement in order to demonstrate
their firm commitment to privacy.
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General Aspects
They use your IP address to help diagnose
problems with our server, and to administer
our Web site. They use cookies for other
purposes. Their site's registration
form requires users to give them contact
information (like their name and email
address).
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Customer Data
Their site uses an order form for customers
to request information, products, and
services. They collect visitor's contact
information (like their email address)
and financial information (like their
account or credit card numbers).
The customer's contact information is
also used to get in touch with the visitor
when necessary. Users may opt-out of
receiving future mailings; see the choice/opt-out
section below. Financial information
that is collected is used to bill the
user for products and services.
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Security
The site has security measures in place
to protect the loss, misuse and alteration
of the information under their control.
Their site provides users the opportunity
to opt-out of receiving communications
from them and their partners at the
point where they request information
about the visitor. This site contains
links to other sites. They are not responsible
for the privacy practices or the content
of such Web sites.
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Changing Data
The site gives users the following options
for removing their information from
the database to not receive future communications
or to no longer receive our service.
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Disclaimer:
www.MexicoHotelSource.com
has tried to make the information on
this web site as accurate as possible,
but it is provided 'as is' and we accept
no responsibility for any loss, injury
or inconvenience to users of this site
resulting from this information.
Legal Statement
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